Our dedicated staff is eager to assist you in any way.
Call from USA: 1-800-213-8347
Call in Belize: (501) 226-2715
Should you have any questions, please contact us using the contact form on this page and we will respond to your inquiry as soon as possible.
Please note that the $40USD park fee per person to the Great Blue Hole is not included. Don’t forget this price is per person, based on double occupancy.
A deposit of 20% must be made when you make your reservation. The balance is due 45 days prior to arrival (holidays 60 days). For reservations taken less than 45 days prior to arrival, full payment is required.
Full refund if canceled more than 45 days prior to arrival (holidays 60 days). No refund if canceled less than 45 days prior to arrival (holidays 60 days). No refund for no-shows or unused portions of accommodations. There will be a 6% handling charge on all refunds.
**Please keep in mind that all U.S. passports must be valid for 6 or more months beyond your date of departure from Belize.** Check-In is at 3:00 pm and Check-Out time is at 11:00 am. All Prices are in US dollars. No refund for No-shows or Unused portions of Accommodations. NO refunds within the Cancellation periods as a result of airline delays, strikes, political unrest, weather conditions, travel advisories, or personal emergencies. If you will be traveling from 1 June to 30 November (Hurricane Season), we advise that you purchase travel insurance to avoid any interruptions in your travel itinerary.
External food items and/or drinks cannot be consumed in the Bar & Restaurant Areas as this is a separate business from the Hotel.