Our dedicated staff is eager to assist you in any way.
Call from USA: 1-800-213-8347
Call in Belize: (501) 226-2715
Fax Us: +011 (501) 226-2885
Should you have any questions, please contact us using the contact form below and we will respond to your inquiry as soon as possible.
A deposit of 20% must be made when you make your reservation. The balance is due 30 days prior to arrival (holidays 45 days). For reservation taken less than 30 days prior to arrival, full payment is required.
Full refund if cancelled more than 30 days prior to arrival (holidays 45 days). No refund if cancelled less than 30 days prior to arrival (holidays 60 days). No refund for no-shows or unused portions of accommodations. There will be a 6% handling charge on all refunds.
**Please keep in mind that all U.S. passports must be valid for 6 or more months beyond your date of departure from Belize.** Check In is at 3:00pm and Check Out time is at 11:00am. All Prices are in US dollars. No refund for No-shows or Unused portions of Accommodations. NO refunds within the Cancellation periods as a result of airline delays, strikes, political unrest, weather conditions, travel advisories, or personal emergencies. If you will be travelling through 1 June to 30 November (Hurricane Season), we advise that you purchase travel insurance to avoid any interruptions in your travel itinerary.
External food items and/or drinks cannot be consumed in the Bar & Restaurant Areas as this is a separate business from the Hotel.