Reservation Policies

Payment & Cancellation Policy

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  • A deposit of 50% must be made when you make your reservation (Secure your reservation with a credit card.)
  • For reservation taken less than 30 days prior to arrival, full payment is required.
  • The balance is due 30 days prior to arrival (holidays 90 days).
  • Full refund if cancelled more than 60days prior to arrival (holiday 90 days)
  • 50% refund if cancelled between 30 to 60 days prior to arrival (holiday 60 to 90 days)
  • No refund if cancelled less than 30 days prior to arrival (holiday 60 days)
  • No refund for No-shows or Unused portions of Accommodations
  • Credit Card charges may be subject to a conversion fee
  • There will be a 6% handling charge on all refunds
  • NO refunds within the Cancellation periods as a result of airline delays, strikes, political unrest,  weather conditions, travel advisories, or personal emergencies.
  • If you will be travelling through 1 June to 30 November (Hurricane Season), we advise that you        purchase travel insurance to avoid any interruptions in your travel itinerary.

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ALL PRICES IN U.S.DOLLARS

Please keep in mind that all U.S. passports must be valid for 6 or more months beyond your date of departure from Belize.  Check In is at 3:00pm and Check Out time is at 11:00am.

Our office hours are from Monday to Sunday 7:00AM to 7:00PM.

 

Changes

Should a guest wish to cancel a reservation and transfer the booking to another date, we will make every effort to do this without incurring a cancellation charge, but this will be subject to availability and season.

Credit Card Payments

Please note that we process credit card transactions in Belize currency.  The exchange rate is $1.00 US dollar = $2.00 Belize Dollars.  Your bank or card company may impose charges for transactions processed in foreign currency.  Please check with your bank to see if foreign currency fees will be imposed.